Keeping your shoes clean:
It is good to spray your new shoes with an Instant Repell. That will help keep liquid from soaking into the material. You can re-apply this product as often as needed. It is also a good idea to invest in a good cleaning product and polish. The more you clean your footwear the longer it will stay looking nice.
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Cleaning The Coils:
You
can use a wet paper towel or a baby wipe and push it through the coil
and rub it around. If you use the end of a pen or screw driver you can
really get that rubber cleaned inside there.
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Cleaning The Insoles:
You can hand wash the insoles in a sink and then let them air dry. We do not reccomend putting them in the dryer.
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Is Your CoiL Loose?
On
occasion your coil may become loose or click while wearing the
footwear. If you can't come in right away take the insole out of the
footwear and tighten the screw. That should help until you have time
to come in. However, you do want to get in as soon as you can so we
can fix the problem. The coils tend to come loose if you pivot your
body on the back of one heel (getting in and out of your car, working
at the kitchen counter, etc) or it can happen by getting the coil
caught under a chair or if someone behind you steps on the coil while
you are walking. What you don't want to happen is have it so loose
that it actually rotates on the bottom of the shoe. If it gets like
this you will have a chance of putting extra holes in the bottom of the
orthotic and it will be impossible for us to fix it. The best thing to
do is bring your footwear to us and let us fix it.
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Replacement Coils:
You
can purchase replacement coils as often as you need to. We recommend
replacing your coils about every 9-18 months. Some customers purchase
replacement coils when they purchase their shoes because they live a
long distance away and they don't want to be without their footwear.
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